For staff · Staff who use Slack for team chat and channels

Slack to Microsoft Teams: staff guide

What staff need to know when moving from Slack to Microsoft Teams: which messages move, what stays in Slack, how Teams differs, and ready-to-send emails.

IT playbook
What changes

What is different for you

ItemBeforeAfter
Chat appSlackMicrosoft Teams (desktop, phone and https://teams.microsoft.com)
ChannelsSlack channels in a workspaceChannels inside teams. [CHANNEL MAP LINK]
Quick one-to-one and group conversationsSlack direct messagesTeams chats (start fresh, history stays in Slack)
Sign-inYour Slack sign-inYour [ORGANISATION] Microsoft 365 account
Apps and workflowsSlack apps, bots and Workflow BuilderTeams apps and Workflows. [APP PLAN]

What stays the same

  • Messages in the channels being moved, with threads, reactions and file attachments
  • Who wrote each message and when. Original authors and dates are kept.
  • Channel members
  • Canvases and lists in moved channels, which arrive as file attachments
  • Nothing is deleted from Slack by the move.
What to do

Your checklist

Before the move

  1. Direct messages and group chats do NOT move to Teams. If you need something from a DM, save it before [SLACK READ-ONLY DATE].
  2. Private channels: [PRIVATE CHANNEL PLAN].
  3. Archived channels are not moved. If you need an archived channel, tell [IT CONTACT] by [DATE] so it can be unarchived first.
  4. Slack Connect channels shared with other organisations are not moved. Agree with your contacts how you will talk after [DATE].
  5. If you own a Slack workflow, app or webhook that a channel relies on, tell [IT CONTACT] by [DATE]. These are rebuilt in Teams, not moved.
  6. Install Teams on your computer and phone and sign in with your [ORGANISATION] account.
  7. Come to a short Teams training session: [TRAINING LINK].

On the day

  1. From [SLACK READ-ONLY DATE], Slack is read-only. Post new messages in Teams.
  2. Open Teams and find your channels under Teams. See [CHANNEL MAP LINK] for where each Slack channel went.
  3. Use Teams chat for quick back-and-forth with one or a few people. Use channel posts and replies for topic discussions.
  4. Set your notifications in Teams Settings so you hear about what matters to you.

After the move

  1. Check pinned files and tabs in your channels. Channel owners can add them where needed.
  2. If a channel link or custom emoji in an old message looks broken, that is expected. Links to other Slack channels and custom emoji reactions are not carried over.
  3. Ask the owner of a workflow or app to confirm its Teams replacement works.
  4. Slack stays available to look things up until [SLACK CLOSE DATE].
Questions

Questions people ask

Will my direct messages move?

No. Direct messages and group chats stay in Slack, which is readable until [SLACK CLOSE DATE].

Will my channel history move?

Yes, for the channels on the move list. Messages keep their threads, reactions, attachments, author and date.

What about private channels?

[PRIVATE CHANNEL PLAN].

I edited a Slack message after the move. Why has Teams not changed?

Edits, deletions and new replies in Slack after a channel has moved are not copied. Post in Teams instead.

Some file names look different. Why?

A few characters are not allowed in Teams file names, so they are replaced with underscores.

Where did my Slack app go?

Apps and workflows are replaced or rebuilt in Teams. See [APP PLAN] or ask the channel owner.

Can I still use Slack?

You can read it until [SLACK CLOSE DATE]. Please post only in Teams after [SLACK READ-ONLY DATE].

For IT: ready-to-send emails

Emails you can send

Replace the [placeholders], then copy each email into your mail client.